Privacy policy

General provisions

Setapp deals with creating, developing and distributing apps for mobile devices (hereinafter referred to as the “Apps”) available on internet platforms such as App Store, Google Play and others. Any references herein to “you” or the “User” shall be deemed to mean any person providing us with their data.

A data controller of the data provided by you shall be Setapp Sp. z o.o. (hereinafter referred to as “Setapp”) with the registered office in the Republic of Poland in Poznań (60-792), ul. Wojskowa 4, entered in the register kept by the District Court for Poznań Nowe Miasto and Wilda, 8th Economic Department of the National Court Register (KRS) under the KRS number 0000334616, holding a tax ID no. NIP 778-146-51-85 and a statistical ID no. REGON 301183743.

This Privacy Policy has been developed to provide Users with detailed information about the data collected by the Controller and the manner of their use. The use of the Apps entails automatic acceptance of the following Privacy Policy rules.

The Controller shall provide Users with full protection of the entrusted personal data. However, Users may share and publish their data on their own, in which the Controller does not interfere with, nor is the Controller liable for any consequences of such actions.

You can at any time view, modify and erase any of your data.

Collection, use and processing of data, including personal data

Setapp is committed to protecting your privacy and selects with the utmost diligence technical measures for protection of data processing, especially against access by unauthorised persons. The personal data are accessed by authorised employees of Setapp only, unless the User has consented to the public disclosure of their indicated data.

During the use of the Apps we collect the following data, among others: information regarding the device and logging (so-called system logs) containing a visit date, time, operating system details, your IP address, MAC address and other data identifying the mobile device used by you. We may also obtain data about the name given to the mobile device and its type (in some cases we may assign an identification number to your device), country and telephone number and any other information that you have decided to provide to us, e.g. your user name, character name, e-mail address or geolocation data. Subject to your prior consent, we may also obtain access to your contacts in order to enable you to invite your friends to the App. Such invitation can contain your name and profile picture.

Moreover, if our Apps are used with the use of social media, such as Facebook, we may have access to some of your profile details on such portals and store them. Such data may differ depending on a specific App and the portal used by you. We may, for example, obtain access to the following data (all or some of them, depending on your choice):

Setapp shall not be a controller of any data accessed by them as a result of logging in by you to play the Apps using Facebook or any other social networks.

We do not collect or process any information regarding potential payments made by third parties, e.g. Apple, Google or any internet platform used by you to purchase the Apps.

If you provide your e-mail address we will use it to reply to your questions and to provide technical support as well as to inform you about your activity in the App and enable you to send invitations to your friends.

If you consent, we may send notifications of available App updates and other related messages to your mobile device. You can manage the process of sending the notifications and messages by accessing “Options” or “Settings” on your device.

If you contact the Client Service Team we will collect and store the contact details provided by you (forename, surname, e-mail address) as well as your User’s number. We store your correspondence.

If you consent, Setapp may process your personal data for marketing communication purposes. Following the completion of processing, the data are erased in line with the relevant regulations.

The aforementioned activities are aimed at improving the Apps, adapting them to the needs of the User and at providing their safe, efficient and effective functioning.

The data of Setapp Users are used primarily for the following purposes:


Setapp does not collect any personal data of minors under thirteen years of age. Minors under 13 should not provide their personal data without the permission of a statutory representative. Setapp may require verification of the permission granted, in particular by asking for sending it to the Setapp address specified in Clause I above. Should Setapp find that they have any personal data of minors under 13 and should it be impossible to verify the permission of a statutory representative, Setapp shall immediately erase such data in a manner that prevents restoring the data.

Data sharing and protection

Setapp does not lend, transfer or sell personal data of Users without their consent to any third parties, except for any justified cases, such as the provision of any service to the User and unless authorised or requested under the provisions of law by competent authorities, also in connection with any pending proceedings. The information is provided by us to third parties only in the manner stipulated herein.

We share your data, including personal data, with third parties providing the following services: delivery of electronic mail, hosting services, promotional and marketing activities. We take care to ensure the highest protection of the data by third parties cooperating with us and to ensure that the data are not used for any other purposes than the provision of the aforementioned services on behalf of Setapp.

We may cooperate with analytical companies in order to determine the way in which the App is used, for example the frequency and time of using the App. It will enable us to adapt the displayed ads to Users’ preferences. Advertisers and advertising networks use some of the information collected while you play the App, including a unique identification number of your device. In order to ensure anonymity of this information we encode it to make sure that third parties cannot identify you. Third parties may also get access to information about other applications which you have installed on your device, websites visited by you with the use of the mobile device, general information about your location in order to address relevant ads to you while maintaining your full anonymity. If you do not consent to the use of this information by third parties, you should follow the rules regarding privacy protection valid for such third parties.

During the use of most of our Apps your friends can see your forename, profile picture and description of your activity while using the App. In a number of our Apps your friends and other Users will be able to see your App profile which may include your forename, surname, User name and profile picture and in some cases also your identification number. Other users may also send you invitations to the App.

Should Setapp be subject to transformation, division or merger with another entity, you shall be immediately informed by e-mail or by a relevant announcement placed on our Website about the planned changes and the rights you can exercise in connection with such changes.

The personal data are stored and processed in line with the rules stipulated in the regulations valid in the territory of Poland with regard to the personal data protection, in particular physical and system measures as well as relevant procedural solutions are applied in order to protect the information regarding you.

Links to other sites

The Privacy Policy refers only to the Apps and data the Controller of which is Setapp Sp. z o.o. Setapp shall not be liable for any links placed on sites enabling users to directly access any site not administered by Setapp. We encourage you to read the contents of the provisions regarding privacy published on the sites to which the links direct you.

Right to access, modify and erase data

Setapp guarantees that each User providing personal data has the right to access, modify and erase the data. In the case of sites operated automatically the actions may be taken independently by the User, for example by uninstalling the App; should such form not be available, the actions may be taken by contacting the Controller at the address specified in Clause “Contact”. The uninstalling of the App shall result in the cessation of collecting and processing of the data.


Should you have any questions concerning the protection of personal data or processing of the information provided by you or collected automatically, please contact our Client Service Team at the following telephone number +48 501 806 100 or e-mail address:

Final provisions

By browsing and using the Apps you accept the rules stipulated herein and you consent to the information provided by the User and collected automatically in the manner described herein being processed (i.e. for example collected, stored, erased, used, disclosed).

The information processing takes place in Poland. Should your place of residence/registered office be outside Poland, the information shall be transferred to Poland and processed in line with the applicable Polish provisions of law.

This Privacy Policy may be subject to change. The most recent version is at all times available on our website at